Shipping & Returns

Free shipping on orders over $70. Please see your confirmation email for tracking information. 

In stock items ship same or next business day. Personalized items, such as the name puzzle, may ship within 7-10 business days.

All orders are backed by Jack & Luna's 100% Smile Guarantee. For more product level information or if you have any concerns with your product, please visit the specific product page on or reach out to us at

Staff Picks


Where Faith Meets Fashion
Become a brand ambassador If you love our stuff, chances are you already acting as an ambassador. As an official Faithful Company Ambassador, you'll enjoy commissions, discounts and exclusive Faithful Company access!