Shipping & Returns

Free shipping on orders over $70. Please see your confirmation email for tracking information. 

In stock items ship same or next business day. Personalized items, such as the name puzzle, may ship within 7-10 business days.

All orders are backed by Jack & Luna's 100% Smile Guarantee. For more product level information or if you have any concerns with your product, please visit the specific product page on or reach out to us at